EXPERIENCE

CloudShift

• Designing and automating revenue operations workflows to streamline sales processes, CRM data integrity, and pipeline visibility for a growing SaaS consultancy.

• Solution Engineering: Drove pre-sales cycles by delivering tailored Notion product demos and PoC (Proof-of-Concept) workspace environments for enterprise clients including KakaoBank and BMW, translating complex API integrations and relational database architecture into measurable business value.

• API & Integration: Built Notion API automation templates connecting third-party workflows and internal tools, reducing weekly manual admin overhead by 8+ hours per client and achieving 100% knowledge reuse across 3 enterprise implementations.

• Sales Enablement: Authored technical onboarding playbooks, API documentation, and integration guides as sole author, enabling zero-rework enterprise deployments and serving as the sales team's primary technical resource.

• Technical Build: Directed end-to-end development of the React-based corporate homepage using AI-assisted engineering (Claude API), taking it from zero to production in 48 hours.

• Active member of the Notion Korea Champion community, contributing to the Korean Notion ecosystem.

Stylebot

• B2B Portfolio: Acted as Single Point of Contact (SPOC) for 3 B2B enterprise clients, managing 2 concurrent AI products (Virtual Try-On, Stylelook), maintaining a 100% project completion rate across high-velocity Agile sprints in a 10-person startup.

• KPI & Adoption: Designed and rolled out customer-facing dashboards that drove a 110% uplift in merchant adoption and product registration — the primary ROI evidence used in enterprise renewal conversations.

• Technical Feedback Loop: Synthesized structured product feedback from 3 enterprise accounts into actionable roadmap requirements, collaborating with Engineering (5) and Design (2) squads to ship 5+ feature iterations per quarter.

• Collected VOC feedback from B2B client representatives and documented operational reports; planned and designed the UX/UI for style look scripts on client shopping site main pages.

• Planned and designed the service introduction page for the cafe24 App Store; managed the service demo page and met with potential clients; conducted service QA.

• Data Migration & Integration: developed workflows for B2B/B2C data integration projects; created and distributed Excel KPI reports for the Style Team.

• Additional: managed B2C app store assets (Google/Apple); created datasets for VTON AI training; managed exhibition booths at IT trade shows and conducted IR pitches for English-speaking companies.

Samsung C&T Fashion

• Evaluated AI recommendation models for SSF Shop e-commerce personalization; built performance dashboards surfacing 3 model-improvement opportunities and improving data quality governance across 50,000+ training records.

• Planned modifications for the admin page modal; developed AI data evaluation standards and assessed attributes for SSF Shop AI curation.

Shinsegae International

• Increased campaign CTR by 30% through iterative A/B testing and customer analytics; built visualization dashboards to communicate findings to non-technical stakeholders for budget allocation decisions.

• Supported marketing efforts for luxury fashion and furniture brands (Chloé, Christian Louboutin, UGG, Stella McCartney, Rick Owens, Giuseppe Zanotti, Save the Duck, Sam Edelman, Proenza Schouler, Liaigre), coordinating with overseas headquarters, managing seasonal samples, and producing monthly performance reports.

Earlier Experience